1. Information We Collect

We collect information to provide and improve our services.

A. Merchant / Account Data

We collect information necessary to operate the app:

• Shopify store name and domain
• Store owner email address
• Billing and subscription details
• App usage information (credits used, dates of video generation)

This information is provided by you upon installation or via Shopify APIs.

B. Store Content

Product images uploaded or selected to generate videos.

C. Technical and Usage Data

We automatically collect:

• IP address
• App log events (actions within the app, timestamps)
• Errors and performance data

2. How We Use Your Information

We use collected information for purposes such as:

• Provide core app functionality (video generation)
• Managing user subscription and credits
• Improve and analyze app performance
• Provide customer support
• Comply with legal obligations
• Improving our AI models and user experience
• Sending service updates or technical notices
• Ensuring security and preventing unauthorized access

3. How We Share Information

We do not sell your personal data. We may share information only in the following cases:

• Service Providers: Trusted partners assisting with hosting, billing, or analytics.
• Legal Requirements: Required by law or legal process.
• Business Transfers: In case of merger or acquisition.

4. Data Security

We implement industry-standard security measures to protect your data.

5. Data Retention

We retain information only as long as necessary to meet legal and business requirements.

6. Your Rights & Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Withdraw consent or opt out of marketing
• Request a copy of stored data

Contact us at support@showcaseai.app.

7. Third-Party Links & Integrations

We are not responsible for the privacy practices of third-party platforms.

8. Children’s Privacy

Our service is not intended for individuals under 18 years of age.

9. Changes to This Policy

Updates will be posted on this page with a revised date.

10. Contact Us

Email us at support@showcaseai.app.